Privacy Policy

Effective Date: April 1, 2024

Kor Fit SF ("Kor Fit SF," “Kor Fit”, "we," "us," or "our") values your privacy and is dedicated to safeguarding it in accordance with this Privacy Policy (the "Policy").

This Policy outlines the information we collect from you or that you provide when accessing our online platforms, including our websites: korfitsf.com and https://korfitsf.com (referred to collectively as the "Website"), utilizing our online services for attending live or recorded classes, making purchases from our online store, or engaging with us (collectively, the "Online Services"), and participating in our in-person services for attending studio classes (the "Services"), as well as our procedures for collecting, using, maintaining, protecting, and disclosing that information.

This Policy applies to information gathered:

• On our Website.
• Through email and other electronic communications between you and us.
• When using our Online Services, such as creating an online account or making purchases from our online store.
• Upon registration for our in-studio services.

It does not apply to information collected:

• Offline or through any other means, including on any other website operated by us or any third party (including our affiliates and subsidiaries).
• By any third party, including through any application or content (including advertising) that may link to or be accessible from our Website.
• 
  

Please read this Policy carefully to comprehend our policies and practices regarding your information and how we manage it. If you disagree with our policies and practices, kindly refrain from using our Website, Online Services, and/or Services. By accessing or using our Website, Online Services, and/or Services, you consent to this Policy.

Periodically, we reserve the right to modify or amend the terms of our Policy. You will be informed of such changes via notifications on our Website, email notifications, or any other reasonable means as required by applicable law. Please review this Policy regularly for updates. Your continued use of our Website, Online Services, and/or Services after changes to this Policy are posted signifies your acceptance of those changes.

BY ACCESSING OUR WEBSITE AND/OR USING OUR ONLINE SERVICES AND/OR SERVICES, YOU AGREE TO AND ACCEPT THE PRACTICES DESCRIBED IN THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS OUR WEBSITE, OUR ONLINE SERVICES, AND/OR SERVICES.

Territorial Scope

Our Website, Online Services, and/or Services are intended for use only within the United States of America (the "U.S.").

Minors and Children Under the Age of 13

Our Website, Online Services, and Services are not directed toward minors or children under the age of 18. Additionally, we do not knowingly collect personal information from children under age 13. If we discover we have collected or received personal information from a child under 13 without parental consent verification, we will promptly delete that information. If you believe we may have information from or about a child under 13, please contact us at info@korfitsf.com.

Information We Collect About You

We collect Personal Information and information that is not Personal Information ("Non-Personal Information," together with Personal Information, collectively referred to as "Information") concerning users of the Services or related to the Services, either directly or through third-party suppliers, service providers, and/or franchisees. For the purpose of this Policy, "Personal Information" refers to information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. We may combine Non-Personal Information with Personal Information, treating the combined information as Personal Information. Types of Personal Information and Non-Personal Information we collect from and about users of our Website and/or Services include:

• First and last name
• Email address
• Phone number (if subscribed to SMS messaging)
• Persistent online identifier (e.g., persistent cookie, IP address)
• Browser type
• Operating system information
• Geolocation (which may include specific longitude and latitude)
• Internet/network information, such as device name, device ID, browsing history, browser type, interaction with website or online advertisement
• Inquiry information, such as your questions/feedback to us or survey responses

Please note that individually owned studios may request additional Personal Information and/or Non-Personal Information. For more details about how Information is collected, stored, or processed by a franchisee-operated physical location, please contact that specific location. We do not receive any other Information from our franchisees other than the list provided herein.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Message and data rates may apply, and you may reply STOP to opt-out of messaging; reply HELP for additional messaging assistance. Message frequency may vary based on usage.

How We Collect Your Information

We collect your Information from various sources, which may include, for example:

• You Directly: Information you provide directly when using or otherwise interacting with our Website, Online Services, and/or Services; establishing an online account; completing a survey; contacting us; providing feedback and/or submissions; or submitting information through our Website, Online Services, and/or Services in connection with our services.
• Your Browser or Device: Information collected automatically as a result of your interaction with us, our franchisees, and/or the use of the Online Services or Services (including information received when using your loyalty card(s), historical sales information, your geolocation information (which may include specific longitude and latitude), usage times and volume, and details about the device you are using (e.g., device type, device ID, characteristics and status, browser type, operating system, and application version, as well as information about how our application is used) or through our marketing activities. We utilize Google Analytics to collect such data. Terms of Service for Google Analytics are available here: https://www.google.com/analytics/terms/us.html.
• Third-Party Analytics and Targeted Marketing Analytics: We collaborate with third-party suppliers to engage in analytics, analysis, auditing, measurement, research, and reporting, including, without limitation, based on Personal Information or other Non-Personal Information collected over time, such as through your activity on the Online Services and Services, your device’s geolocation (which may include specific longitude and latitude), and your activity on unaffiliated third-party sites, mobile apps, or other online services. Our third-party partners may employ web logs or pixels, and/or they may set and access cookies or other tracking technologies on your computer or other device. For example, we may use Facebook, Google Analytics, Google Analytics Advertising Features, and/or other third-party services to help collect and analyze certain information for the purposes described in this Policy, including evaluating our targeted marketing activities. We may use this data in individual form, in a format that does not, by itself, identify you individually and/or aggregated form, we may share information that does not, by itself, identify you individually and/or aggregated information and/or statistics with others outside of Kor Fit SF, and we may allow third parties to collect and aggregate Non-Personal Information in connection with the use of tracking technologies. Your Personal Information may also be used for analytics related to tracking your activities on the Online Services.
• Cookies: We may also use cookies to collect the above information. Cookies are small files of letters and numbers stored on your browser or device that enable the cookie owner to recognize the device when it visits websites or uses online services. The website you visit may set cookies directly, known as first-party cookies, or may trigger cookies set by other domain names, known as third-party cookies. While we may automatically use some cookies that are strictly necessary to provide the services you request or enable communications, we request your consent for all of our other cookie uses. We may use the following types of cookies:
  • Analytical/performance cookies: These cookies allow us and our third-party service providers to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us improve how our website works by, for example, ensuring that users can easily find what they need on our website. These cookies generate aggregate statistics that are not associated with an individualized profile.
  • Functionality cookies: These cookies enable helpful but non-essential website functions that improve your website experience. By recognizing you when you return to our website, they may, for example, allow us to personalize our content for you, greet you by name, or remember your preferences.
• Third-Party Service Providers: Information we collect about you from our third-party service providers, such as our payment processing partners. Currently, we are using Stripe and Mindbody to process payments. Kor Fit SF does not receive any of your payment-related information. Please review such third-party’s privacy policy, which is available on their respective website.
• Social Media Networks: Information provided to us by your social media network if you connect your social media account with Kor Fit SF. This may include your social media ID or username, name, email address, general location, friends list, and demographic information such as gender or birthday/age. Note that certain information we receive will become part of your account(s) with Kor Fit SF and will be subject to this Policy.
• Otherwise in accordance with our agreements with you: Information as described elsewhere in this Policy, any applicable terms, or at the time such information is collected.

Data Subject Rights

As a data subject, you have certain rights regarding your personal data. These rights include but are not limited to:

• The right to access your personal data.
• The right to rectification of inaccurate or incomplete personal data.
• The right to erasure of personal data ("right to be forgotten").
• The right to restrict processing of personal data.
• The right to data portability.
• The right to object to processing of personal data.
• The right to withdraw consent for processing where consent is relied upon.

To exercise your data subject rights or for more information, please contact us at info@korfitsf.com.

Data Retention

We retain personal data for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the retention period include:

• The nature of the personal data.
• The purposes for which the personal data is processed.
• Legal, contractual, or regulatory requirements regarding the retention of the personal data.

When personal data is no longer required, it will be securely deleted or anonymized.

International Data Transfers

If personal data is transferred outside of the United States, Canada, or Mexico, we ensure appropriate safeguards are in place to protect the data in accordance with applicable data protection laws and regulations. Such safeguards may include Standard Contractual Clauses approved by the European Commission or other appropriate measures.

Security Measures

We implement appropriate technical and organizational measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These measures are regularly reviewed and updated to ensure effectiveness.

Third-Party Services

We may utilize third-party services to support our business operations, such as payment processing partners and analytics providers. These third parties are bound by contractual obligations to keep personal data confidential and to use it only for the purposes for which we disclose it to them.

Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your interactions with our Website and Online Services. You may manage your cookie preferences through your browser settings or opt-out of certain tracking technologies as described in our Cookie Policy.

Children's Privacy

Our Website, Online Services, and Services are not directed toward minors under the age of 18. We do not knowingly collect personal information from children under age 13. If you believe we may have collected information from a child under 13, please contact us at info@korfitsf.com.

California Consumer Privacy Act (CCPA)

We comply with the California Consumer Privacy Act (CCPA) and provide California residents with certain rights regarding their personal information. For more information about your CCPA rights and how to exercise them, please refer to our CCPA Notice.

Data Breach Notification

In the event of a data breach involving personal data, we will notify affected individuals and relevant authorities in accordance with applicable data protection laws and regulations.

Contact Information

For inquiries about this Privacy Policy or to exercise your data subject rights, please contact us at info@korfitsf.com.

Review and Updates

We regularly review and update this Privacy Policy to ensure compliance with applicable laws and regulations and to reflect changes in our business practices. Any updates will be communicated to you through our Website or other reasonable means.

Consent Mechanisms

We provide mechanisms for you to provide and withdraw consent for data processing activities, particularly concerning marketing communications and tracking technologies. You may manage your consent preferences through your account settings or by contacting us directly.

Accessibility

We strive to make our Privacy Policy accessible to individuals with disabilities. If you require assistance accessing or understanding this Policy, please contact us at info@korfitsf.com.

Dispute Resolution

For privacy-related disputes or concerns, please contact us at info@korfitsf.com. You may also have the right to lodge a complaint with a data protection authority.

Plain Language

We endeavor to use clear and concise language in our Privacy Policy to enhance understanding and accessibility for all users.

Thank you for reviewing our Privacy Policy. If you have any questions or concerns, please don't hesitate to contact us at info@korfitsf.com.